Frequently Asked Questions

If your order hasn’t arrived, please review these points to ensure a smooth delivery:

• Public Profile: Make sure your Instagram account is set to public.
• Correct Username: Double-check that you’ve entered your Instagram username accurately.
• Consistent Username: Ensure you haven’t changed your username during the order process.
• Active Content: Confirm that the account or post is still available and hasn’t been removed.

Typically, orders are processed and delivered within 1 hour. If you continue to experience issues, please contact our support team at support@bestofgram.com for assistance.

Occasionally, Instagram removes accounts flagged as spam, which can lead to a decrease in follower counts across the platform. This process may affect some customers while others remain unaffected. If you notice a drop within the first 30 days after your purchase, we'll gladly replenish your followers under our free refill policy. Please reach out to us for a warranty refill

Unfortunitely, we aren’t able to remove followers once they’re added. If you decide you no longer want certain followers, you can manually remove them by blocking the specific accounts directly from your Instagram profile.

You can order Instagram followers as frequently as you need. Just keep in mind that the total number of followers purchased should not exceed 100,000 within any 30-day period. Please reach out to our support team if you need additional followers beyond 100,000

You can purchase up to 100,000 likes, views, or shares per Instagram post 

If you're not satisfied with the delivery or quality of our Instagram services—whether it's likes, followers, views, or shares—please contact our support team within 1 calendar days of your purchase. We'll work diligently to resolve any issues. Refunds are subject to our Terms of Service and are not automatically guaranteed. If a refund is approved, please allow 7-10 business days for processing, though actual times may vary based on your bank.

We offer a smooth checkout process by accepting all major credit cards. Currently, you can use MasterCard, Visa, Visa Electron, American Express, and Discover for your purchase.

If your credit card is declined, we suggest starting by contacting your bank to understand the reason behind the issue. Banks sometimes block transactions for security reasons or other concerns. If the problem persists after speaking with your bank, please reach out to our support team at support@bestofgram.com for further assistance.

For customers looking to buy in bulk, we offer tailored packages to fit your unique needs. Please contact our team directly so we can work with you to create a custom plan that meets your goals. Shoot us an email at support@bestofgram.com